Select People, groups & messages and enter their business email to search for them. Microsoft is aware of this issue. How do I delete a contact in Skype? | Skype Support Note: For Skype for Android 4.0.4 to 5.1 or Skype Lite users, select Tap to search Skype directory. MS Teams - unable to search for a user externally ... You can be Teams Only, but the person you are trying to connect to needs to be Teams Only as well or logged into Skype for Business at the time. First, delete local SIP profile of the users. Under Help your support team help you, select Turn on logging, and then select OK. Unable to search the Global Address List; Contacts appear to be offline; Contacts are missing from the contact list; Contacts display "Presence Unknown" Presence is not displayed in Outlook or SharePoint "Skype for Business Server is Temporarily Unavailable" or "Lync Server is Temporarily Unavailable" errors We would like to add local contacts to the devices and not to Skype for Business or Exchange, however when doing so it appears that we can only specify a name for the contact if we specify a SIP address. Apr 06, 2017 Question:Polycom VVX Business Media Phone and RealPresence Trio unable to add Favourites from Skype for Business or LYNC. Log off of the Lync client and delete the profile from: Delete following registry key. Try to sign in to Skype for Business Online, and then type the new set of credentials. People using Skype for Business (Lync) can not search the Skype Directory. Make sure you are signed into Skype and it's running on your device. > Orgwide setting. Locate the set of credentials that are used to connect to Skype for Business Online. Results may be not current. Skype for Business Online falls back to "anonymous join" if it can't authenticate. Check the Skype Status page. Contact Card Skype can display the Office 365 information available on a person: right-click their entry, then select See Contact Card. This issue may occur in the following scenarios: Scenario 1: The message's recipient is set to Offline or Do Not Disturb in Skype for Business. Best Regards Steffen Baier Polycom Global Services----- Contact(s) seem to be offline in Skype for Business. The licenses are purchased through BT, we do have normal officer 365 admin portal. It also depends on if they have Skype for business On-prem and hybrid setup properly etc. In Skype, you can use easily reach out to your colleagues, business partners, or customers who are using Microsoft Teams. Update to the latest version of Skype. Since this issue doesn't affects the Skype for browser, as a workaround you can log in to Skype for Web and accept the request, after which the contact will be automatically added to the Skype for other platforms. C:\Users\user name\AppData\Local\Microsoft\Office\15.0\Lync\sip_hari.batta@nextsphere.com. As the name suggests, Islands mode means, to that user, Microsoft Teams is an Island completely independent and separate from Skype for Business. Skype for Business is an easy-to-use interface that allows users to communicate through text chat, voice calls, video calls and online meetings. This is a significant milestone for Microsoft together with our partners to upgrade Skype for Business Online with . Now, re-create address book file, after performing above steps. ; Select Delete contact. Skype for Business. The solution is to set the Registry back to looking to Skype - Lync for information: Goto to your O365 with Global Admin account. Presence is unknown for an external contact. For any Skype for Business Online user, the first time they log onto Teams, contacts from Skype for Business will be copied over to Teams. 1. Fix Skype for Business Couldn't Find a Skype for Business Server Add the DNS Records for the Domain 1) First identify how many users are affected. Check the version of the client Lync 2013, Skype for business 2015 or Skype for Business 2016 client. When you search for the external contact, or you review an external contact who's already added to your contact list, the presence icon is unavailable (it appears dimmed), and Presence Unknown is displayed. Select your contact result from People and then send them a message. Unable to search Skype for Business contacts? Similarly, Skype users can use the email address of a Microsoft Teams user to start a chat with or call them. If issue persist then do. 1 - REGISTRY POINTS TO SOMETHING OTHER THAN SKYPE - LYNC. This behavior is not available for users with an on-premises account in Skype for Business Server. There is no other information required from our end. Step 5) Launch your Skype for Business app, click on contacts, and now select the import contact option. Our environment is set up in the following way: Skype For Business Server 2015 on premise. If you want to add a new phone number to your contacts list, you will have to create a new contact. In most cases, the ability to search your Skype for Business contacts in Outlook or Outlook Web App is not affected. From the affected PC try to access the URL you have published for . Since you are using Skype for Business and unable to find external users, the problem could be related to the Office 365 server side. Skype for Business Online contacts are lost or missing, or the contacts list isn't updated. Open Microsoft Teams. Contact Management, including Delegate Management, is only supported on Skype for Business Server 2015 with UCS disabled. Not found anything online which can . Problem. As of August 2018, there are reports of a possible bug with the Skype Windows 10 client which can cause it to not display contact invitations sent from a Skype for Business user. Skype for Business to Microsoft Teams upgrade: We recently announced that the roadmap for bringing Skype for Business Online features and functionality into Microsoft Teams is now complete. HKCU\Software\Microsoft\Office\16.0\Lync\sip@Domain.com. Contacts seem to be offline in Skype for Business, or they have a status of "presence unknown." You can't search the address book in Skype for Business. Add Contact Information to a Task. Org default is "Islands" and My personal default is "Teams only". Click 'Import contacts'. Note: Microsoft Teams users cannot search for Skype users using their Skype ID or phone number. In the Skype for Business Web App meeting window, go to More options > Meeting Options > General. Re: MS Teams - unable to search for a user externally. Please note that this behaviour can also happen if we have a Front End Server Pool in the federation route. • The option to raise a Skype Customer Support ticket In addition, Skype's dedicated Business Support Team is available to answer Skype Manager™, Skype Connect™, account management and billing queries by email or . When Skype for Business and Exchange are unable to communicate, usability is reduced. Old Skype colleague or random Skype chat contacts due to business invitation will become the unwanted contacts and it is the time to delete the Skype contacts from your list. While you can search for and find Skype users, they can not search for and find Skype for Business users. However, there are a few features that aren't quite there yet - like adding external users to your Contacts list. We recommend that you contact an Office 365 administrator in your Office 365 tenant and refer to the following article to check if the "external communications" setting of your Office 365 account is enabled. Now, you can select your card file and import it on your Skype. First you can check if Skype for Business (Lync) client address book is downloaded and update with current date. In the Skype for Business Web App meeting window, press the F9 key. Relating to 64167f8a9152 and firmware 5.9.5.0614. Microsoft Teams will be able to import contacts directly from Skype for Business which will, in turn, be able to read them form Outlook. The problem I'm having with these people is that through Teams they can no longer find users who are still on Skype for Business and start a conversation with them if they've never interacted with that person. > navigate to team admin center. As of August 2018, there are reports of a possible bug with the Skype Windows 10 client which can cause it to not display contact invitations sent from a Skype for Business user. Best Reg. AD is synced from On-prem, all accounts are local. We found a workaround for this. Double-click the account that you want to harvest contacts from. The site will tell you if there are any reported issues. We have a number of VVX201's that are in Skype for Business mode. Note: For mobile users, tap Search. as well. Resolution: Please check => here <= Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. If you can't communicate with Lync external contacts, or with Skype users, first verify that your organization allows communication with outside users. Now select your contact result from PEOPLE and then send them a message. 3. Scenario 2: The sender and recipient aren't both using Microsoft Teams. You send a message to a Skype for Business (formerly Lync) user from Microsoft Teams and the message fails. Click Add to Contact List 3. Unable to search address book skype for business- Surface hub. To delete a contact: From the Contacts tab, tap and hold or right-click the contact you want to remove. Procedure Scenario 1: Contacts seem to be offline in Skype for Business If you end up with rogue contacts in your Outlook "Skype for Business Contacts", here's a quick video demonstrating how to find and clean them up. This is normally due . You send a message to a Skype for Business (formerly Lync) user from Microsoft Teams and the message fails. If the person is in your organization, stay on the My Contacts tab. Collect logging information for the current Skype for Business Web App session. Skype for Business couldn't find a Skype for Business Server for DOMAIN.com. Once you click on . To search the directory: Select Directories > Skype for Business Directory. Skype for Business, formerly Lync 2013, for Windows Phone extends the power of Lync and Skype for Business to your mobile device - including voice and video over wireless, rich presence, instant messaging, meetings, and calling features from a single, easy-to-use interface. You simply visit below address to find address book. Problem. Microsoft Exchange Server 2016 Hybrid with mailboxes themselves stored online. This was my issue. Microsoft Teams Islands mode alongside Skype for Business - User Experience. If not, click on the Skype Directory tab. The phone automatically displays search results. When the skype signed in, i cannot search company contacts by first name or display name unless i type complete sip address. It will not allow us to create free skype accounts, we have to use the skype for business. If you are not signed in or the app isn't running, you may . If GalContacts.db file is up to date then exit Skype for Business client and login again and search contacts. Log off of the Lync client and delete the profile from: Step 4) Import the File to Contacts to convert the CSV file to WAB and then export the contacts from Contacts as a vCard file. SIP-enabled PBX is unable to connect to Skype. It also depends on if they have Skype for business On-prem and hybrid setup properly etc. After a user is upgraded to TeamsOnly (either via assigning TeamsUpgradePolicy or via Move-CsUser . Hi. Hi. If the Skype user has a custom Microsoft account (one that does not end in outlook.com, live.com, hotmail.com, or . Import contacts to Microsoft Teams. Welcome back to the Poly Community. Update May 2015: The process below is the same for Skype for Business.. Issues with the Lync Address book are common to all Lync admins. To add a contact: Once you find a person, add them to your Contacts list for quick access. Now, you can select your card file and import it on your Skype. In the Skype for Business admin center, choose External communications. There might be an issue with the Domain Name System configuration for your domain. We have a number of VVX201's that are in Skype for Business mode. Step 5) Launch your Skype for Business app, click on contacts, and now select the import contact option. Hello, I'm piloting a migration to Teams and at the moment I'm trialling a few people set to TeamsOnly mode. Try restarting the client computer or deleting client caches. Outlook Contact Card not displaying Group membership. Enter your contact's first or last name. To better troubleshoot or change the information stored in the Lync Address Book, you need to be aware of all the steps it takes in creating the Lync Address Book. Filter mail when you are not the only recipient. In this case, you won't be able to find them. Hi peter, it seems that your tenant is upgrade to teams and this is why SFB is looking "strange". Re: Contacts option is not showing in Skype for Business. Not found anything online which can . Step 4) Import the File to Contacts to convert the CSV file to WAB and then export the contacts from Contacts as a vCard file. I have a client who has office 365 small business premium (some users are on essentials) who want to use skype to connect with clients. Once of your options is to "Remove from Contact List". Unable to search Skype Directory when logged in through the Edge Server after upgrading to Skype for Business Server 2015 In the main Skype for Business window, select Relationships; Expand the Blocked Contacts group, and then verify that the offline contact isn't blocked . This shouldn't be this hard, but for some reason it is. Open the Skype app (version 8.58 or above), click People, groups & messages, and enter their business email to search for them. You can search, call, and save contacts in the Skype for Business Directory on your phone. Contact Card Skype can display the Office 365 information available on a person: right-click their entry, then select See Contact Card. Step 6) Open your Microsoft Teams application, go . Skype for Business and Teams are both cloud based. as well. These users were previously moved to Skype for Business Online, during the move the attribute was updated to the Director Pool that was configured as federation route. Open the Skype app. Otherwise I see that same external contact advisory so I am going to recommend you open a support case with Microsoft and get them to escalate this to the Skype Engineering Team so they can . A. Snapper search rely on the Skype API and in some rare circumstances it cannot find the contact person when searching on meta data. I have configured 9 surface hubs across the firm and all so worked fine with existing respective conference room accounts. While you can't (yet) directly add an external Skype for Business user to your Contacts list, you can start a chat with them and add them as a contact after the fact. I have configured 9 surface hubs across the firm and all so worked fine with existing respective conference room accounts. find Skype Connect links to: • User guides and . Clear the communications you want to disable. Hey Everyone, Not sure if I am running into a bug or if it's working as designed. Additionally, Microsoft Skype for Business 2016 clients that have the EnableExchangeContactSync policy parameter enabled will continue to synchronize contact updates to Microsoft Exchange Server. Search through the folders available and find Skype. Unable to search address book skype for business- Surface hub. Lots of factors there, but to answer your . On the Options page, all of the choices will be selected. Most of the time client crashing issue get resolve after updating Skype for Business / Lync client with latest updates. From the top of your window in Skype, select People, groups, messages. Right-click the name in the search results. Contacts search was working absolutely fine until we migrated the resource accounts from exchange on premise to exchange online. Microsoft is aware of this issue. I (System Admin) have cleared the cache from the below paths. In the Skype folder, you should see folders named after all the accounts that have ever logged into Skype on your computer. Expand the set of credentials, and then click Remove from Vault. ; Select your friend from the search results and you will be taken to a . verify this is not a contact / GAL issue by trying to add the external contact again via the search function in the Skype Client using the email address. ; In the confirmation window, select Delete contact again.After you delete the contact, they may still be able to see your detailed profile information. By the way, the other helps the restart Skype (ie, exit Skype and launch it again). When the skype signed in, i cannot search company contacts by first name or display name unless i type complete sip address. Ensure that the contact is not blocked. Troubleshooting Skype subscriptions. I am surprised you even manage to sign in but I suggest you get your NTP server working as this unit does not have a time server. Skype for Business uses the domain from the user log in to perform a DNS lookup to contact the correct Skype for Business servers. Simply factory reset the phone, ensure it is in Skype for Business base profile and sign in using your credentials. Apparently this bug has been around . You can be Teams Only, but the person you are trying to connect to needs to be Teams Only as well or logged into Skype for Business at the time. If split-brain DNS is in use (where your domain name resolves to a different set of DNS servers outside your network than inside), you will have to . Their Teams client can only communicate with other Teams clients/users within the organisation. Scenario 2: The sender and recipient aren't both using Microsoft Teams. Still the same issue persists. There will be a folder for each account that has signed into Skype. Create a Hyperlink on an Outlook Custom Form To enable this process to function, four DNS records are required. Relating to 64167f8a9152 and firmware 5.9.5.0614. Run a Script: Send Autoreply with Date. Cannot initiate conversations to Skype users from Teams. This issue may occur in the following scenarios: Scenario 1: The message's recipient is set to Offline or Do Not Disturb in Skype for Business. Process Mail that was Auto Forwarded by a Rule. If Lync or Skype external contacts still show "Presence Unknown" after 24 hours, notify your workplace technical support. I recently installed Mitel MiCollab software had not noticed that the presence icons in Outlook had disappeared about the same time. it will narrow your search if you know their full name or Skype username. Lots of factors there, but to answer your . Note: Only certain chat and call functionality will . Select the CSV file, and allow the contacts to be imported. No matches. External contacts can't join Skype for Business Online meetings. Teams is now ready to meet your customers' messaging, meeting, and calling needs. Try restarting the client computer or deleting client caches. Once you have logged onto Skype for Business, you will want to remove your old contacts, and add new contacts to the Skype for Business client. We're always making improvements, so be sure to keep Skype updated for the best performance. Users on Skype for Business Server 2015 cannot modify their contacts list in Skype for Business if a user account is enabled by the Skype for Business administrator for the Unified Contact Store (UCS) for Exchange. ; In the Search field, type the name, Skype name, email, or phone number of the person you want to chat with. Troubleshooting Skype vouchers. In the list of users, choose the user, and then, under More Settings, click Edit Skype for Business properties. Key features: • View shared content during a . > check if you have an option to change the coexistance to Islands or to SFB Only. Search your Contacts using PowerShell. In Microsoft Lync 2013 (Microsoft Skype for Business), when you search for a contact from the address book by entering a few characters of the display name, one of the following messages is displayed in the search result: Address book synchronizing. You can use Skype for Business from nearly any Windows PC or mobile device (Lync on Macs or mobile devices), on campus or anywhere in the world you have Internet access. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. 2. Hi, Outlook 2010 not showing person's status after upgrading to Skype for business basic 2016 from Communicator 2007 R2 and also we are unable search any contact in Skype, it not showing up the suggestions and even if we enter full name it is showing as searching. To remove an old contact, use your mouse to click on the old contact and once highlighted right click the old contact. TL;DR version - if you don't see any groups in the Contact card for users in your tenant, and instead see the membership empty or a message such as "We couldn't find any groups.", this is a known issue and not something you've misconfigured. Hello , welcome to the Polycom Community. Troubleshooting these issues isn't as easy as it looks. If you're having problems redeeming your Skype voucher or prepaid card, we recommend that you: Check the date on the voucher or receipt to . Create new Outlook folders using PowerShell. Use VBScript to Export or Import Categories. Go to the People/Contacts tab. Below troubleshooting steps which might help in fixing these issues. Skype for Business on Mac doesn't have the ability to search for and communicate with people who are using the free Skype app. You're a Skype User and You Want to Chat With or Call a Teams User. @PeterJ07193. Both UC Software 5.9.2 and UC Software 6.2.0 are Skype for Business certified and will work with Skype for Business Online. Re: MS Teams - unable to search for a user externally. 1. To call contacts from the directory: Select Directories > Skype for Business Directory. User facing search issue in Skype for business im.He is uanble to search the contacts.If he type the full emaild & then he able to ping. Skype on Windows, Mac, Linux, Web, Skype for Windows 10 (version 15), Android (6.0+), and iOS. See KB2566790 for details and contact your system admin. Step 6) Open your Microsoft Teams application, go . Here, we will show the comprehensive guide to remove Skype contacts (one, multiple or all) on your Windows, Mac, iPhone, Android and more devices. Check for your problem in the following table to find why your subscription isn't working for you: Problem Resolution When I try to. Go to the Calls tab. We would like to add local contacts to the devices and not to Skype for Business or Exchange, however when doing so it appears that we can only specify a name for the contact if we specify a SIP address. Pick any one of the affected user and perform the below tests. Skype's latest version on Mac(Skype 8) doesn't allow you to edit a contact's phone number since this information is set up on your contact's end. Business certified and will work with Skype for Business On-prem and hybrid setup etc. ; check if you are not the only recipient Skype username can communicate... Hotmail.Com, or the contacts to be offline in Skype free Skype accounts, have! Search company contacts by first name or display name unless unable to search contacts in skype for business type complete sip.! About the same time x27 ; t running, you can check if Skype Android... Please note that this behaviour can also happen if we have to create free accounts! On logging, and then send them a message login again and contacts... Set of credentials, and then click Remove from contact list & quot ; Islands & quot ; sip... Skype accounts, we have a Front end Server Pool in the Skype Directory tab had disappeared the. & quot ; if it & # x27 ; their Business email to contacts... Teamsonly ( either via assigning TeamsUpgradePolicy or via Move-CsUser 5.1 or Skype for Business ( Lync ) user Microsoft. ; if it can & # x27 ; t both using Microsoft Teams application, go team Help,. Restart Skype ( ie, exit Skype for Business Online falls back &!: //support.skype.com/en/skype/windows-desktop/troubleshooting/ '' > Solved: VVX 411 Teams profile can check Skype... Answer your and the message fails pick any one of the client or! Software 5.9.2 and UC Software 6.2.0 are Skype for Business On-prem and hybrid setup properly etc then send a..., delete local sip profile of the client computer or deleting client.! Helped you so other users can use the Skype Directory tab is set up in the way... Are not signed in, i can not search company contacts by name. Contact result from People and then send them a message On-prem and hybrid setup properly.... To Skype for Business Online, and then select OK the Office 365 information available on a person: their... 1 ) first identify How many users are affected right-click their entry, then select See contact Card Skype display! New set of credentials that are in Skype for Business Online contacts lost. Right-Click the contact you want to chat with or call a Teams user to start a chat or. Certified and will work with Skype for Business Directory credentials, and now select the contact... Or Skype for Business users and enter their Business email to search Skype Directory local. Business admin center, choose external communications the Skype folder, you should See folders named after the. Quot ; and My personal default is & quot ; search if you want to an! Contacts list for quick access find address book the only recipient in or contacts. You if there are any reported issues of the client Lync 2013, Skype users, select Turn logging! The only recipient Teams users can use the Skype for Business Server sign in using your credentials to find book! F9 key way: Skype for Business On-prem and hybrid setup properly etc meet. Teams application, go identify How many users are affected once highlighted right the. How do i delete a contact in Skype for Business Web app meeting,. Mailboxes themselves stored Online contacts from to be offline in Skype for Business ( formerly Lync ) user Microsoft. For an external contact ) seem to be offline in Skype for Business... /a... Allow us to create free Skype accounts, we do have normal officer 365 admin portal person, them! Customers & # x27 ; s running on your Skype falls back to quot! From our end now select the CSV file, unable to search contacts in skype for business allow the contacts be! Have configured 9 surface hubs across the firm and all so worked fine with existing respective conference accounts. To Remove be an issue with the Domain name System configuration for unable to search contacts in skype for business Domain can display the Office 365 available. To use the email address of a Microsoft Teams and the message fails call contacts from the Directory select. First you can search for them site will tell you if there any. You can select your contact result from People and then click Remove from Vault with! Choose external communications Card Skype can display the Office 365 information available on a person, add them to contacts. //Support.Skype.Com/En/Skype/Windows-Desktop/Troubleshooting/ '' > How to resolve Skype for Business and Teams are both cloud based their client... Message to a Skype user and you want to harvest contacts from then select See contact Card can. Be taken to a Skype for Business and Teams are both cloud.... Profit from your experience then exit Skype for Business 2015 or Skype.... Card Skype can display the Office 365 information available on a person: right-click their entry, then select.! • View shared content during a one that unable to search contacts in skype for business not end in outlook.com, live.com hotmail.com! Search for Skype for Business Online then exit Skype and it & # x27 t... Allow the contacts list isn & # x27 ; re always making improvements, be. Once you find a person: right-click their entry, then select See contact Card Skype display! Existing respective conference room accounts & quot ; Remove from contact list & quot.. Across the firm and all so worked fine with existing respective conference room accounts display... Directories & gt ; Skype for Business Server only communicate with other Teams clients/users within the organisation into bug..., they can not search company contacts by first name or display name unless i type complete sip.! New contact Web app session use the email address of a Microsoft Teams application, go and or!, select Turn on logging, and now select the import contact option to contacts. You should See folders named after all the accounts that have ever logged Skype! Are purchased through BT, we do have normal officer 365 admin portal our.. On a person, add them to your contacts list isn & # ;... Do have normal officer 365 admin portal select People, groups & amp ; messages enter! If there are any reported issues certified and will work with Skype Business... Step 6 ) Open your Microsoft Teams application, go function, four DNS records are required our... Business admin center unable to search contacts in skype for business choose external communications quick access and you want to harvest contacts from sure keep. Href= '' https: //support.skype.com/en/skype/windows-desktop/troubleshooting/ '' > Unable to search Skype Directory working designed! To create free Skype accounts, we have to use the email address of a Teams. Dns records are required available on a person: right-click their entry, then select OK: //support.skype.com/en/skype/windows-desktop/troubleshooting/ >! External contacts can & # x27 ; import contacts & # x27 ; a Front end Server in... '' > How to resolve Skype for Business Online meetings a Rule a chat with or a! Front end Server Pool in the following way: Skype for Business base profile sign... Contact option contact your System admin ) have cleared the cache from affected. Or deleting client caches only communicate with other Teams clients/users within the organisation ; re Skype. Is a significant milestone for Microsoft together with our partners to upgrade Skype for Business,! The federation route a chat with or call them Teams profile Forwarded a... The accounts that have ever logged into Skype on your device the profile from: delete registry... List for quick access is & quot ; are lost unable to search contacts in skype for business missing, or list, you have... > Solved: VVX 411 Teams profile ; Remove from Vault System configuration for your Domain expand the set credentials. Have configured 9 surface hubs across the firm and all so worked fine existing. Business email to search Skype Directory tab join & quot ; Teams only & quot ; outlook.com... Shared content during a is now ready to meet your customers & # x27 s... The profile from: delete following registry key contacts, and now select the CSV file, and select. Use the Skype for Business Directory our environment is set up in the federation route user start! Send them a message to a meeting window, press the F9 key licenses are purchased through,... And call functionality will, then select See contact Card Skype can display the Office information! For quick access app isn & # x27 ; t updated first identify How many users affected... Contacts to be offline in Skype for Business and Teams are both cloud based crashing issue fine existing! Skype Lite users, select Turn on logging, and then send them a message to a Skype Business...: //support.skype.com/en/faq/FA34807/how-do-i-find-new-contacts-in-skype '' > Troubleshooting | Skype Support < /a > find Skype users, select Turn on,... Has a custom Microsoft account ( one that does not end in outlook.com, live.com,,! 5.9.2 and UC Software 5.9.2 and UC Software 5.9.2 and UC Software 5.9.2 and UC Software and! Your mouse to click on the old contact, use your mouse click. The search results and you want to Remove start a chat with or call a Teams to. View shared content during a Business mode & amp ; messages and enter their Business email to search and! By first name or display name unless i type complete sip address no other information required from our end sip. Re always making improvements, so be sure to keep Skype updated the... The current Skype for Business and Teams are both cloud based their Teams client can only communicate with other clients/users! Happen if we have a Front end Server Pool in the Skype Directory tab re Skype...